Terms & Conditions

Effective Date: [15/04/2026]
Company: Technical Thought
Platform: TTWAPI – Automation Platform

1. Acceptance of Terms

By accessing or using TTWAPI, you agree to be bound by these Terms & Conditions. If you do not agree, you must not use the platform.

2. Service Overview

TTWAPI provides a WhatsApp API-based communication and automation platform that enables users to:

  • Send and receive messages
  • Run campaigns
  • Automate workflows
  • Manage contacts and templates

TTWAPI acts only as a technology platform and does not control or guarantee message delivery.

3. User Responsibilities

By using TTWAPI, you agree:

  • To provide accurate information
  • To maintain account security
  • Not to use the platform for spam, fraud, or illegal activity
  • To comply with all applicable laws

You are solely responsible for all activities under your account.

4. WhatsApp & Meta Compliance (STRICT)

Users must strictly follow:

  • WhatsApp Business Policy
  • Meta Platform Policies
  • Opt-in requirements for messaging

Prohibited activities include:

  • Sending unsolicited messages
  • Spamming users
  • Misleading or fraudulent communication

Violation may result in:

  • Immediate suspension
  • Permanent account termination
  • Reporting to Meta/WhatsApp

TTWAPI is not responsible for any bans or restrictions imposed by Meta or WhatsApp.

5. Account Registration & Access

  • Users must verify their email and provide valid details
  • TTWAPI reserves the right to reject or suspend accounts
  • Sharing login credentials is prohibited

6. Payments & Billing

  • All services are prepaid
  • Subscription plans must be paid in advance
  • Prices are subject to change without notice

7. No Refund Policy (STRICT)

All payments made to TTWAPI are non-refundable under any circumstances, including but not limited to:

  • Subscription plans
  • Setup services
  • API usage
  • Partial usage or non-usage

Users are responsible for evaluating the service before purchase.

8. Service Availability

  • We aim to provide high uptime but do not guarantee uninterrupted service
  • Downtime may occur due to maintenance or third-party services

9. Limitation of Liability

TTWAPI shall not be liable for:

  • Message delivery failures
  • WhatsApp/Meta bans or restrictions
  • Data loss or delays
  • Business losses or damages

Use of the platform is at your own risk.

10. Data Usage & Privacy

  • User data is processed as per our Privacy Policy
  • Users retain ownership of their data
  • TTWAPI is not responsible for misuse of data by users

11. Account Suspension & Termination

TTWAPI reserves the right to:

  • Suspend or terminate accounts without prior notice
  • Remove data if required
  • Block access for policy violations

Reasons include:

  • Spam activity
  • Fraudulent usage
  • Abuse of services

12. Third-Party Services

TTWAPI integrates with:

  • Meta (WhatsApp API)
  • Google services
  • Payment gateways

We are not responsible for third-party service failures or policy changes.

13. Intellectual Property

  • All platform content, design, and technology belong to Technical Thought
  • Unauthorized copying or redistribution is prohibited

14. Modifications to Service

We reserve the right to:

  • Modify or discontinue services
  • Update features or pricing
  • Change policies without prior notice

15. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts.

16. Contact Information

For any queries:

📧 Support@ttwapi.com

17. Final Agreement

By using TTWAPI, you confirm that:

  • You have read and understood these Terms
  • You agree to comply with all policies
  • You accept all risks associated with usage